Surgical Theater, Inc. in Los Angeles, CA
Director of Digital Solutions
Surgical Theater, Inc. in Los Angeles, CA
Project Manager
Cedars-Sinai Health System in Beverly Hills, CA
Epic Application Specialist, Resolute Professional Billing (PB)
Cedars-Sinai Health System in Beverly Hills, CA
Epic Systems Analyst, Change and Release Management
CGI (formerly Logica) in Amsterdam, the Netherlands
Management Consultant
University of Michigan at Ann Arbor, Ross School of Business, Los Angeles satellite campus
Executive M.B.A. Candidate
https://michiganross.umich.edu/graduate/executive-mba
Maastricht University (UM), School of Business and Economics (SBE)
M.Sc. in International Business, with Specialization in Information Management
M.Sc. thesis: An Empirical Assessment of the Moderating Effect of IT Governance Maturity on the Relationship between IT Outsourcing Structure and IT Outsourcing Success
University College Maastricht (UCM)
B.A. with focus on International Relations and Business Economics
Semester abroad at UCLA in 2006-2007: Completed 2 M.B.A. classes (UCLA Anderson), 1 M.A. class, and 1 B.A. class
Scholarship (2 out of ≈600 applicants) to study in the US
First prize for UCM Best Paper out of ≈500 students
Expert user in
Asana ● Basecamp 3 ● IBM SPSS ● Mentimeter ● monday.com ● Microsoft Office Excel + Planner + Project + Visio ● ServiceNow ● Smartsheet ● SurveyMonkey ● Teamwork ● Trello ● Zapier
Administration of
Administration of Confluence ● DocuSign eSignature ● Epic ● Expensify + accounting integration ● Google Workspace ● Halp ● HubSpot Marketing + Sales + Service ● Jira Service Management + Software + Work Management ● KnowBe4 ● Lattice Performance + Engage + Grow ● LogMeIn GoToMeeting + GoToWebinar ● Lucidchart ● Salesforce.com Nonprofit + Pardot + Sales + Service ● Slack ● QuickBooks + Advanced Inventory ● Zoom Meeting + Phone + Room + Webinar
25 Epic certifications across hospital and professional billing, managed care, benefits, CRM, ambulatory, surgical, analytics, technical utilities, and cross-functional integration
Salesforce Certified Admin + Platform App Builder
ITIL IT Service Management
PRINCE2 Project Management
By MIT Sloan: Cybersecurity for Managers
By UVA Darden: Customer-Centric IT Strategy
By Boston Consulting Group and UVA Darden: Digital Transformation
By Wharton Online: Entrepreneurship, Regulatory Compliance, Viral Marketing & Contagious Content, Healthcare Innovation, Economics of Health Care Delivery, Financial Acumen for Non-Financial Managers
By UC Irvine Extension: Initiating & Planning Projects, Managing Project Risks & Changes, Budgeting & Scheduling Projects
By University of Michigan: Making Successful Decisions through the Strategy, Law & Ethics Model
By Cedars-Sinai: 4-month Emerging Leader program for employees with leadership potential
By Logica: 2-month Master Class for new hires to develop management consulting hard and soft skills
Dutch, English, Hebrew ★★★★★
German ★★★
French ★★